Customer Support

The Natterbox Support team is on hand to help you with your inquiry.

Our dedicated Support Team is available 24/7 to assist you. Choose your preferred contact method below.

Submit a Ticket via our Help Center

Maximise efficiency with our Help Center, where you can seamlessly create and track your support cases. Designed to be your central hub for all support-related needs, our Help Center ensures faster response times and access to valuable resources.

Use our online form to submit a support request. Open 24 hours a day. This ensures the quickest response times.

Key Features:

• Track Existing Cases: Stay updated on your support requests in real time.
• Explore the Knowledge Base: Find solutions and answers instantly.
• Access Training Resources: Learn through LMS videos and user guides.
• Create & Manage Contacts: Manage user access for your team directly in the Help Center.

Need login credentials? Customers who already have Help Center access with admin permissions can create and manage contacts for their teams. If you do not have access yet, please contact your Customer Success Manager or our Support Team for assistance.

By Phone 

Call us on our global numbers below. Open 24 hours a day.

Global Numbers

• UK: +44 203 510 0999
• US: +1-8338-NB-HELP (+1-833-862-4357)
• AU: +61 284 040 669
• NZ: +64 800 001 604